Privacy Policy

Last updated on October 26, 2024: October 30, 2025

1. Personal Data Administrator

The administrator of your personal data is SkillSphere Learning Inc., with its registered office at 3550 Saint Laurent Blvd, Montréal, QC H2X 2V1, Canada. For any matters related to data protection, you can contact us via email at [email protected].

2. Scope and Purpose of Data Processing

We process your personal data for the following purposes:

  • Provision of Services: To create and maintain your account, provide access to our educational content, and personalize your learning experience. This is necessary for the performance of our contract with you.
  • Payment Processing: To process payments for our Pro and Enterprise plans. We use trusted third-party payment processors and do not store your full credit card information on our servers.
  • Communication: To send you important information about your account, service updates, and newsletters if you have consented. You can opt-out of marketing communications at any time.
  • Analysis and Statistics: To analyze platform usage, improve our services, and develop new features. This processing is based on our legitimate interest in enhancing our platform for our users.

3. Your Rights Under Privacy Laws

You have the right to:

  1. Access your personal data
  2. Rectify (correct) your data
  3. Erase data (right to be forgotten)
  4. Restrict data processing
  5. Data portability
  6. Object to data processing
  7. Withdraw consent for data processing at any time
  8. Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

4. Cookies

Our website uses cookies to improve user experience and analyze traffic. A cookie is a small text file stored on your device.

  • Necessary Cookies: These cookies are essential for the website to function properly, such as keeping you logged in and securing your session. They cannot be disabled.
  • Analytical Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous information, which we use to improve our services.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. This includes data encryption, access controls, and regular security assessments to ensure the integrity and confidentiality of your information.

6. Data Disclosure

We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., payment processors, hosting services) who assist us in operating our platform, under strict confidentiality agreements. Data may be disclosed if required by law.